This Privacy Policy explains how Vegas Hero, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to players residing in the United Kingdom. Please read this page carefully so you understand how your information is handled and what rights you hold.

What We Collect and Why

When you create an account, we collect information such as your name, date of birth, email address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable licensing and anti-money laundering requirements. During transaction processing, we may also collect data related to the payment method you use — for example, partial card details or e-wallet identifiers — solely to facilitate and record those transactions accurately.

We also gather technical data as you navigate our web platform. This includes session logs, browser type, device type, and IP address. We use this information to maintain the security and stability of the platform, detect unusual activity, and ensure that your experience functions as intended. Cookies are used to keep your session active and remember your preferences; you can manage cookie settings through your browser, though disabling certain cookies may affect how parts of the platform operate.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission, and stored on secure servers with restricted internal access. Only staff members who require access to your information in order to carry out their role are permitted to view it. We do not sell your personal data to third parties under any circumstances.

There are limited situations in which we share your data with external parties. Payment gateways receive the information necessary to process your transactions. Identity verification services may receive documentation you submit during account verification checks. Where required by law or by a regulatory or licensing authority, we will disclose relevant data to comply with those obligations. In each case, data is shared only to the extent necessary and with parties who are required to handle it responsibly.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we retain your data for the period required under our licensing conditions and applicable legal obligations. Once that retention period has passed, your data is securely deleted or anonymised.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your data where no legal obligation requires us to retain it. To exercise any of these rights, please contact us through our customer support channel. We will respond to your request within a reasonable timeframe and in accordance with our obligations to UK-based players.

If we make material changes to this Privacy Policy, we will notify you through the web platform or by email before those changes take effect. Continued use of the platform following notification will constitute your acknowledgement of the updated practices. If you have questions about how your data is handled, please reach out to our support team.